“The Art of Delight helps small businesses design with purpose delightful experiences for their customers. This enables these businesses to not only differentiate themselves in an increasingly heterogeneous marketplace, but concentrate on creating and shipping their art–in whatever form that takes.”
Give this interview a listen if making your customers happy is one of your primary goals! Bill Holland suggests some simple tips to make your client interactions a win-win.
The Art of Delight is a blog and a consultancy. If you are struggling with creating positive customer experiences, give Bill Holland a call. He has a remarkable knack for setting things right for you and your business.