If you are a regular reader of this blog, you are likely a semi-professional or professional photographer. That means you are either looking to make a living at photography or already are making a living at it one way or another.
If that’s the case, you probably don’t need to be told how crazy and competitive things are in the industry. You have two choices – continue going about your business and eke out a living or find a way to stand out so much that you can’t be missed and you are the obvious choice for most people in your community.
How do you stand out in a crowded marketplace? Focus on these two words – customer service. A popular post here already discusses why giving away your images on a CD or DVD is terrible mistake. What’s been forgotten by a lot of photographers is that we are in service of our clients – from the moment they call you on the phone till it’s time to deliver their images to them.
It was when I spoke with Chris Scott of Preveal recently, that he hit home the idea that to truly serve your clients you need to be their guide all the way to that point where you even help them hang their images on their walls. Taking them through all of their options where they get to enjoy and experience their images every day should be your ultimate goal.
Here is more of my chat with Chris. He touches on the exciting new features that have been added to the next version of his iPad application, Preveal, that launches on July 8th. More importantly, he showed me how photographers can benefit by using Preveal in their own businesses, to show and sell images that their clients want for their homes.
Now, Preveal isn’t inexpensive ($74.99), but I am going to take Chris’ word that photographers like you and me can easily make double or triple what we are making by using this application in service of our customers. You see, that’s an important point to highlight. It’s not merely a tool to show of your work or to make selling easier. There are portfolio applications that do that just fine.
What Preveal does and does very well is it provides your clients a visual facsimile of what their own images can look like on their own walls. You will agree this is extremely powerful as it takes the guesswork out of the sale and ultimately reduces and eliminates the perceived risk your clients are likely to harbor when doing business with you.
When you know as plain as day what you can expect to receive from your photographer, what client isn’t going to see it as a big win for them?
Use the application to show your client’s images with frames or as canvas prints:
Here is an example of finished canvases in a bedroom:
If you ever get stuck, help and support is built right into the application (yes, with links to videos showing you how to use the features):
Once you have voted, come back here and tell me a little bit about yourself and why winning one of two redemption codes will mean the world to you and your business. Please do not forget to include your email address as that’s the only way we are going to be able to notify you. Good luck!
And do remember, version 3 of Preveal launches on July 8th. If you buy Preveal today, updates via iTunes are always included.